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Give your phone agent live developer data from APIVerve during every call.

APIVerve offers a suite of APIs for developers, with tools for lookups, calculations and reference data. Connect your APIVerve account to AgentCalls and your voice agent can use those tools while it is on the phone. It can answer a caller's question about an airport, a flight distance, air quality in a city or the age of a customer from their date of birth, without ending the call. You choose which actions the agent may use, and you control the credentials from the APIVerve settings.

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What your agent can do with Apiverve

  • Look up airport details by ICAO code and quote them to a caller
  • Calculate the flight distance between two airports by IATA code
  • Check current air quality and health advice for a city
  • Calculate a customer's age from their date of birth
  • Find airline information by name for travel questions

Apiverve exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Flight distance question

  1. Caller

    Hi, I'm booking a corporate trip. How far is it from JFK to Heathrow?

  2. Agent

    Let me check that for you. The distance from JFK to London Heathrow is about 3,450 miles, or roughly 5,550 kilometres. Would you like me to note that on your booking?

  3. Caller

    Yes, please. Add it to the Thursday call.

  4. Agent

    Done. I've added the distance to your Thursday notes for Mr. Carter.

Air quality before a visit

  1. Caller

    We run a yoga studio in Riyadh. Is the air good enough for an outdoor class this morning?

  2. Agent

    Let me look that up. The current air quality in Riyadh is moderate, with a sand and dust level that is higher than usual. The advice is that sensitive people should limit long outdoor activity.

  3. Caller

    Okay, then we'll move the class indoors. Thanks.

  4. Agent

    Good decision. Would you like me to send your members a short message about the change?

Customer age check

  1. Caller

    I'm calling about my son's membership. His date of birth is 14 March 2012. Is he eligible for the junior plan?

  2. Agent

    I can check that. He is 13 years old, so he qualifies for the junior plan, which is for ages 8 to 15. Shall I switch his membership over?

  3. Caller

    Yes, please do that.

  4. Agent

    Your son's membership is now on the junior plan. You will get a confirmation email shortly.

How to connect Apiverve

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Apiverve

    From Integrations in the dashboard, choose Apiverve and enter the connection details from your Apiverve account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Apiverve actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use APIVerve during the call or after it?

During the call. When a caller asks something that APIVerve can answer, your agent runs the lookup and speaks the result. It can also save a note afterwards.

What do I need to connect APIVerve?

An APIVerve account and your credentials from its settings. Add them in the AgentCalls dashboard under Integrations, then choose which actions your agent may use.

Which plan includes this integration?

Integrations are included from the Growth plan. Connecting APIVerve does not require any other tool on your side.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Apiverve.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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