Card question during a payment call
- Caller
I'm trying to pay with a card that starts with 4532 and the payment keeps failing. Is it even a valid card?
- Agent
Let me check that prefix. One moment, please.
- Agent
The 4532 range is issued by a bank in the United States. It's a standard credit card, so the card itself looks fine. Could you check the card number on the front for any typos?
- Caller
Oh, I had one digit wrong. Trying again now.