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Connect API Labz so your agent can validate IBANs and push deals during calls.

API Labz brings AI-driven APIs and automation tools into your phone line. Connect your API Labz account once with your own credentials from its settings, and your AgentCalls agent can use those tools while it talks to callers. It can check a bank account number for a payment before a customer finishes a call, record a new deal the moment a prospect agrees, and look up details your team already keeps in connected tools. Your agent works in English and Arabic, and you control which actions it is allowed to take.

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What your agent can do with API Labz

  • Validate an IBAN during a call to catch typos before a payment is set up
  • Create or update a deal in API Labz as soon as a caller agrees to terms
  • Search connected Trello boards and cards to answer status questions
  • List Airtable tables so the agent can find the right place to store a note
  • Confirm details back to the caller before the agent saves anything

API Labz exposes 4 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Confirming a bank account for a payment plan

  1. Caller

    Hi, I want to set up monthly payments. I'll read you my IBAN.

  2. Agent

    Sure, go ahead. I'll check the format as you read it.

  3. Caller

    GB29 NWBK 6016 1331 9268 19.

  4. Agent

    Thanks. The structure is valid, so I've saved it to your payment plan. Would you like the first payment on the 1st or the 15th?

Recording a deal after a sales call

  1. Caller

    Okay, the 12-month package at 4,800 dollars works for us. Can you send the contract?

  2. Agent

    Yes. I'm adding the deal now as 12-month package, 4,800 dollars, with you as the contact.

  3. Caller

    Perfect, that's Maya Ortiz at Brightline Dental.

  4. Agent

    Got it, Maya. The deal is recorded in API Labz and the contract will go to your email within the hour.

Checking the status of a task from a follow-up call

  1. Caller

    Did the team finish the onboarding checklist for our new location?

  2. Agent

    Let me check the board. I'm searching your Trello cards for the onboarding checklist.

  3. Agent

    It's in the In Progress list. Three of five items are done, and the signage order is still open.

  4. Caller

    Thanks, please tell them I'd like that signage done this week.

How to connect API Labz

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect API Labz

    From Integrations in the dashboard, choose API Labz and enter the connection details from your API Labz account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the API Labz actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use API Labz during the call or after it?

Both. Your agent can use API Labz while the call is live, for example to validate an IBAN or record a deal. It can also run actions after the call ends, such as updating a record with a call summary.

What do I need to connect API Labz?

You need an API Labz account and its credentials from the tool's settings. Sign in to the AgentCalls dashboard, open Integrations, choose API Labz, and enter your credentials. You can disconnect it at any time.

Which plan includes this integration?

Integrations, including API Labz, are included from the Growth plan.

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Put your agent to work with API Labz.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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