Connect Android Texter so your agent can text customers and check message status on calls.
Connect Android Texter to AgentCalls and your agent can work with the SMS and MMS your team already sends from Android phones. During a call it can look up a customer's contact, review recent conversation history, confirm whether a message was delivered, and check which of your devices are online. Your agent can also send follow-up texts when a caller asks for details by message. Connect your Android Texter account with its credentials from the tool's settings, and your agent works within the contacts and devices you already manage.
Android Texter exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.
Hi, I was quoted for a kitchen repair last week. Can you resend the estimate by text?
Of course. I can see your number in our contacts, Maria. I'll send the estimate to your phone now.
It's on its way. I'll check that it shows as delivered before we hang up.
It's delivered. You should see it in your messages now.
Did anyone already reply to my message about Saturday's delivery window?
Let me pull up your conversation history. Yes, on Tuesday our team confirmed a window between 9 and 12.
Perfect, that's what I needed. Thanks.
Hi, this is calling from Brightside Dental about your cleaning on Thursday at 2:30. Is that still good for you?
Actually I need to move it to Friday morning.
No problem. I'll text you the new reminder. Would 10:00 on Friday work?
Yes, 10 is good.
Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.
From Integrations in the dashboard, choose Android Texter and enter the connection details from your Android Texter account settings.
In the agent editor, enable the Android Texter actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.
Both. Your agent can look up contacts, review history, and send texts while the call is live, and it can check message status afterward.
An Android Texter account with its credentials from the tool's settings. Sign in from the AgentCalls dashboard to link it to your agent.
Integrations, including Android Texter, are included from the Growth plan.
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