Choosing a voice for a Spanish-speaking caller
- Caller
Hola, ¿hablan español? I need to ask about my delivery schedule.
- Agent
Sí, claro. I can continue in Spanish for you. What would you like to know about your delivery?
- Caller
When will my order arrive on Thursday?
- Agent
Your order is scheduled for delivery between 2 and 4 in the afternoon on Thursday. Would you like me to send you a text reminder?