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Phone & SMS

Realphonevalidation

Check phone numbers during the call with RealPhoneValidation.

Connect RealPhoneValidation to your AgentCalls agent and it can check a caller's number while the conversation is still going. Your agent can confirm that a number is active, whether it is a mobile or a landline, and which carrier serves it. It can also check an email address before it is saved. Results go straight into the call notes, so your team sees clean contact details without manual checks.

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What your agent can do with Realphonevalidation

  • Check whether a caller's phone number is active before booking or calling back
  • Identify a number as wireless or landline during the call
  • Look up the carrier and phone type for a new lead
  • Validate an email address and flag disposable addresses before saving
  • Check whether a number has been reassigned since a customer's consent date

Realphonevalidation exposes 10 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound lead with a number check

  1. Caller

    Hi, I'd like a quote for kitchen repairs. My number is 312 555 0148.

  2. Agent

    Thanks, let me confirm that number so we can reach you. One moment.

  3. Agent

    Good, that's an active mobile number. Can I take your email for the quote?

  4. Caller

    Sure, it's dana.reyes@example.com.

Booking with a quick validation

  1. Caller

    I need a dental cleaning next Tuesday, around 10 in the morning.

  2. Agent

    We have 10:15 on Tuesday the 14th. Can I get a number to send the reminder to?

  3. Caller

    It's 0161 496 0321.

  4. Agent

    That's a landline, so I'll send the reminder by text to your mobile instead. What's the mobile?

Outbound follow-up on a quote

  1. Agent

    Hello, this is calling from Harbor Plumbing about the quote you requested on Monday. Is now a good time?

  2. Caller

    Yes, go ahead.

  3. Agent

    Thanks. We have a crew free on Thursday morning if you'd like to book the install.

  4. Caller

    Thursday at eight works.

How to connect Realphonevalidation

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Realphonevalidation

    From Integrations in the dashboard, choose Realphonevalidation and enter the connection details from your Realphonevalidation account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Realphonevalidation actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the validation happen during the call or after it?

Both. Your agent can run a check while the caller is still on the line, and it can also run checks on saved contacts after the call ends.

What do I need to connect RealPhoneValidation?

You need an account with RealPhoneValidation. Copy your credentials from its settings and add them in the AgentCalls dashboard under Tools. Then the agent can use the checks you enable.

Which AgentCalls plan includes this integration?

Tool integrations are included from the Growth plan onward.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Realphonevalidation.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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