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Connect Dripcel to your phone agent for SMS, email and campaign follow-up.

Connect Dripcel and your agent can check your credit balance, find contacts, and look up campaigns, deliveries and replies while it talks to a customer. It can remove a contact after you confirm their number, and check a list of numbers against your campaign rules before anything is sent. Your team keeps full control of what goes out. Connect Dripcel with your own credentials from its settings, and your agent works inside the tool you already use.

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What your agent can do with Dripcel

  • Check your Dripcel credit balance before a campaign runs
  • Look up a caller's replies and recent message deliveries during the call
  • Remove a contact from Dripcel after confirming their mobile number
  • Check a list of numbers against your campaign targeting rules before sending
  • List your Dripcel email templates and active campaigns

Dripcel exposes 18 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks why a promo text stopped

  1. Caller

    Hi, I got your offer last week but nothing since. Can you check?

  2. Agent

    Sure, can I have the mobile number you use with us?

  3. Caller

    It's 07700 900418.

  4. Agent

    Thanks. I can see you were removed from the spring promo list on the 3rd at your request. Do you want me to add you back?

  5. Caller

    Yes, please add me back.

  6. Agent

    Done. You'll get the next offer this Friday.

Owner checks the credit balance

  1. Caller

    Hi, it's Marcus from Harbor Dental. Do we have enough credits for the reminder run tonight?

  2. Agent

    Let me check. You have 4,250 credits left, and tonight's reminder run needs about 1,900.

  3. Caller

    Good. Please keep the run going.

  4. Agent

    Understood. I'll let you know if the balance drops below 2,000.

Customer asks to be removed from texts

  1. Caller

    Please stop sending me messages. My number is 0161 496 0277.

  2. Agent

    I can remove you from our marketing lists. Shall I confirm that you want all messages to stop?

  3. Caller

    Yes, all of them.

  4. Agent

    Your number has been removed from Dripcel. You won't receive further marketing texts from us.

How to connect Dripcel

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Dripcel

    From Integrations in the dashboard, choose Dripcel and enter the connection details from your Dripcel account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Dripcel actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Phone & SMS integrations

Questions, answered.

Does the agent use Dripcel during the call or after it?

Both. During a call your agent can look up replies, deliveries and credit balance, and remove a contact when a caller asks. It can also run compliance checks on a list of numbers before you send a campaign.

What do I need to connect Dripcel?

You need a Dripcel account. Enter your credentials from the Dripcel settings in the AgentCalls dashboard, and your agent can start using the tool.

Which plan includes this integration?

Integrations are included from the Growth plan.

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Put your agent to work with Dripcel.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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