Viator MCP

Let your agent search and book Viator tours and experiences during the call.

Viator MCP connects your AgentCalls agent to Viator, the marketplace for tours, activities and travel experiences around the world. When a caller asks what is available in a city or wants to reserve a day trip, your agent can search Viator MCP for matching options and check the details callers care about, such as duration, start times and what is included. Viator MCP is a public service, so there is no sign-in to set up. Your agent answers the question on the call and gives the caller a clear next step.

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What your agent can do with Viator MCP

Search tours and activities by destination, date and interest
Share prices, durations, inclusions and meeting points during the call
Look up the details of a specific experience a caller names
Help travel agencies and hotel concierges answer guest questions quickly

Viator MCP exposes 2 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a day trip

Caller
Hi, we're staying in Lisbon next Saturday. Do you have any day trips to Sintra?
Agent
Yes. Viator MCP shows several Sintra day tours. The most popular is a half-day trip with a palace visit and a guide, about three and a half hours. Would you like the details on that one?
Caller
Yes, what time does it start and is lunch included?
Agent
It starts at 8:30 in the morning from central Lisbon. Lunch isn't included, but the tour stops for about an hour in Sintra village so you can eat there.

Concierge checks a tour for a hotel guest

Caller
I'm calling from the front desk at the Harbor Inn. A guest wants a food tour in Seattle this Friday evening.
Agent
Sure. I can search Viator MCP for food tours in Seattle on Friday. Do you know roughly how many people and the budget?
Caller
Two adults, under 150 dollars each.
Agent
I found an evening food tour in Pike Place Market for 95 dollars per person. It runs about three hours and includes tastings. Shall I send the booking link to your email?

Traveler follows up after an enquiry

Caller
Hi, I called yesterday about the Dubai desert safari. Can you check it's still available for Thursday for four people?
Agent
Thanks for calling back. I checked Viator MCP for the desert safari on Thursday. It has space for four people, starting at 3 pm with pickup from your hotel.
Caller
Great, what does the price include?
Agent
The price includes hotel pickup, dune driving, a barbecue dinner and the cultural show. Would you like me to hold it for you?

How to connect Viator MCP

1
Create your agent
Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.
2
Enable Viator MCP
From Integrations in the dashboard, enable Viator MCP. No sign-in is needed.
3
Choose the actions
In the agent editor, enable the Viator MCP actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does this work during the call or after it?

Both. Your agent can search Viator MCP while the caller is on the line and answer questions about tours and experiences. It can also send the caller a link or follow up later if you set that up.

Do I need an account with Viator to connect it?

No. Viator MCP is a public service, so there is nothing to sign in to. Connect it from the AgentCalls dashboard and your agent can start searching.

Which plan includes this integration?

Tool integrations, including Viator MCP, are included from the Growth plan.

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Put your agent to work with Viator MCP.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.