Let your agent answer event questions and share upcoming Sympla events on every call.

Sympla is where many businesses in Brazil and beyond run in-person and online events. With AgentCalls connected to Sympla, your agent can look up your published events during a call. When a caller asks what is on this weekend, which workshop is next, or whether a session is still open, your agent checks your Sympla listings and answers with the details. Your callers get accurate dates and information without waiting for a reply.

What your agent can do with Sympla

  • Look up your published Sympla events while the caller is on the line
  • Answer questions about upcoming dates, times and event names
  • Filter by published status so only live events are mentioned
  • Sort events so the next upcoming one is offered first
  • Send callers to the right event page after the call

Sympla exposes 1 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound question about upcoming events

  1. Caller

    Hi, do you have any events coming up this month?

  2. Agent

    Yes. Let me check your Sympla listings. You have a Digital Marketing Workshop this Thursday at 7 pm, and a Small Business Networking Night on the 24th at 6:30 pm.

  3. Caller

    Is the networking night in person?

  4. Agent

    It is in person at the Lakeside Hall. I can text you the event link so you can book a ticket.

Checking whether an event is still open

  1. Caller

    I want to sign up for the photography class on Saturday. Is it still available?

  2. Agent

    Let me check. The Weekend Photography Class on Saturday is published and open. There are seats left for the morning session at 9 am.

  3. Caller

    Great, can you put me on the list?

  4. Agent

    I can send you the registration link now. Your ticket will confirm once you complete the form.

Outbound reminder about the next event

  1. Agent

    Hi Maria, this is a quick call from Bella Studio. Your Yoga and Wellness Morning is on Sunday at 8 am on Sympla.

  2. Caller

    Oh right, thanks for reminding me. Is there parking near the venue?

  3. Agent

    Yes, there is a public car park two minutes from the studio. I will send the address to your phone.

How to connect Sympla

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Sympla

    From Integrations in the dashboard, choose Sympla and enter the connection details from your Sympla account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Sympla actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent work during the call or only after?

Your agent looks up your Sympla events during the call, so callers get current dates and details while they are on the line.

What do I need to connect Sympla?

You need an account with Sympla. Enter your Sympla credentials from its settings into the AgentCalls dashboard, under tools, to connect it.

Which plan includes this integration?

Tool integrations, including Sympla, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Sympla.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.