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Connect Postpone and let your agent schedule and check social posts by phone.

Postpone is the social media platform for scheduling, publishing and analyzing content across Instagram, Facebook, TikTok, X, LinkedIn, YouTube and more. Connect your Postpone account and your agent can check what is scheduled, add a post to your queue, or look up how a post is doing. Callers get straight answers about your content calendar, and your team stays in control of what goes live.

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What your agent can do with Postpone

  • Check whether a post is scheduled, submitted, published or failed on a given platform
  • Schedule a new post for the next open queue slot or a specific time
  • Create a draft or review item for your team to approve later
  • Look up connected social accounts and the next open dates before booking a post
  • Search your Content Library and attach existing images or videos to a post

Postpone exposes 7 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks when a post goes live

  1. Caller

    Hi, I wanted to know if our spring sale post is going out on Instagram.

  2. Agent

    Let me check that for you. Which day were you expecting it?

  3. Caller

    Thursday, around lunchtime.

  4. Agent

    It is scheduled for Thursday at 12:30 PM on Instagram. It is set to publish as planned.

Customer asks for a post to be added to the queue

  1. Caller

    Can you add our new menu photo to Facebook and Instagram for this weekend?

  2. Agent

    Sure. I can schedule it for the next open slot on Saturday morning. Should I use the photo from your Content Library titled Autumn Menu?

  3. Caller

    Yes, and keep the caption short please.

  4. Agent

    Done. It is scheduled for Saturday at 9:00 AM on Facebook and Instagram. You will get a confirmation text shortly.

Team member calls to prepare a draft

  1. Caller

    I need a LinkedIn draft for the hiring announcement, but I want Sarah to review it first.

  2. Agent

    I can save it as a review item so Sarah can approve it. What should the main message say?

  3. Caller

    We are hiring two front-desk staff, and applications close on the 14th.

  4. Agent

    Saved. The LinkedIn draft is waiting in review, and Sarah can publish it once she has checked it.

How to connect Postpone

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Postpone

    From Integrations in the dashboard, choose Postpone and enter the connection details from your Postpone account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Postpone actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does this work during the call or after it?

Your agent can look up and schedule posts while the caller is on the line. It can also create drafts for your team to review after the call.

What do I need to connect Postpone?

You need a Postpone account with your social accounts connected. Then sign in from the AgentCalls dashboard and add your Postpone credentials from the tool's settings.

Which plan includes this integration?

Tool integrations, including Postpone, are included from the Growth plan.

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Put your agent to work with Postpone.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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