Ignav Flights

Let your agent search flights and send booking links during the call.

Connect Ignav Flights and your agent can look up airports, search one-way, round-trip and flexible fares, and send booking links to the caller. A client asking about a trip can hear real options read out on the call and receive the link by text or email. Your agent can find the right airport code when the caller only says a city, and it can rerun a search when dates change. Bookings are completed by the caller through the airline or travel agency link.

What your agent can do with Ignav Flights

  • Find airports by code, name, city or country before a fare search
  • Search one-way and round-trip fares and read the best options aloud
  • Handle multi-city and open-jaw trips with flexible fare searches
  • Send direct airline or travel agency booking links to the caller

Ignav Flights exposes 5 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound round-trip quote

  1. Caller

    Hi, I need a return flight from London to Dubai, leaving June 14 and coming back June 21.

  2. Agent

    Sure. I'm searching London to Dubai for June 14, returning June 21. Give me a moment.

  3. Agent

    The lowest fare I found is about 480 pounds with one stop, and a direct option at 615. Should I send the booking link to your phone?

  4. Caller

    Yes, the cheaper one is fine. Send it to my number.

  5. Agent

    Done. The link is on its way by text, and it goes straight to the airline's booking page.

Airport lookup for an uncertain city

  1. Caller

    I'm flying to Milan next month, but I'm not sure which airport.

  2. Agent

    Milan has several airports. Are you looking for Malpensa, Linate or Bergamo?

  3. Caller

    Whichever is closest to the city center.

  4. Agent

    Linate is closest to the center. I'll search fares from New York to Linate for the 9th of next month.

  5. Agent

    The best one-way option is about 540 dollars, departing at 6:40 in the evening. Want the booking link?

Follow-up after a quote

  1. Caller

    Hi, Sara from Ridge Consulting. I got a quote last week for Paris, but my client moved the meeting to the 18th.

  2. Agent

    Good morning Sara. I'll rerun the Paris search with the 18th as the departure date and keep the same return.

  3. Agent

    There's a fare at 395 euros that still lands before noon on the 19th. I can text you the new booking link now.

  4. Caller

    Perfect, please send it.

  5. Agent

    Sent. Let me know if you want to check another option before you book.

How to connect Ignav Flights

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Ignav Flights

    From Integrations in the dashboard, choose Ignav Flights and enter the connection details from your Ignav Flights account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Ignav Flights actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does it work during the call or after it?

Both. Your agent can search fares and read results during the call, then send booking links by text or email before the call ends or afterwards.

What do I need to connect Ignav Flights?

You need an Ignav Flights account with its own credentials. Add them in the AgentCalls dashboard under Integrations and sign in to your Ignav settings when prompted.

Are bookings made by the agent?

No. The agent finds fares and sends direct airline or travel agency booking links. The caller completes the purchase through that link.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Ignav Flights.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.