Headout

Let your AgentCalls agent check Headout availability and book tours on the phone.

Connect Headout to AgentCalls and your voice agent can answer questions about tours, attractions and experiences during a call. It can check what is available on a given day, quote the price, and book the guest into the slot they choose. When a caller changes their mind, the agent can look up their booking and help them with the next step. Your team keeps full control of inventory and pricing inside Headout, and the agent works from the same live data.

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What your agent can do with Headout

Check tour and attraction availability for a date and time during the call
Quote prices and explain what is included in each experience
Create a booking in Headout for the caller once they confirm the slot
Look up an existing booking by name or reference to answer change or status questions

Headout exposes 8 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Booking a city tour by phone

Caller
Hi, I'm looking for a guided walking tour this Saturday. Do you have anything in the morning?
Agent
Yes. There is a 10:00 and a 11:30 walking tour on Saturday. Both have space for four people. The 10:00 tour is 24 pounds per adult and includes a local guide.
Caller
The 10:00 works. It's for two adults, under the name Sarah Mitchell.
Agent
Got it. I've booked two adults for the 10:00 walking tour this Saturday under Sarah Mitchell. You'll get a confirmation by email shortly.

Checking an existing booking

Caller
I booked a boat trip for Friday but I'm not sure of the departure time. Can you check?
Agent
Sure. Can I have the name the booking was made under?
Caller
Omar Haddad.
Agent
I found it. Your Friday harbour cruise departs at 4:15 pm from Pier 3, and it's for three guests. Please arrive fifteen minutes early.

Following up on an enquiry

Agent
Hello, this is calling from the desk about the Dubai desert safari you asked about last week. We have two spots left for Thursday evening if you still want them.
Caller
Yes, that's good. What's the price for four people?
Agent
For four adults it comes to 780 dirhams in total, including pickup and dinner. Shall I reserve the four spots for you?
Caller
Yes, please go ahead.

How to connect Headout

1
Create your agent
Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.
2
Connect Headout
From Integrations in the dashboard, choose Headout and enter the connection details from your Headout account settings.
3
Choose the actions
In the agent editor, enable the Headout actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work during the call or after it?

Both. During a call the agent can check availability, quote prices and create a booking. It can also look up existing bookings when a caller asks about them.

What do I need to connect Headout?

You need an account with Headout. Enter your Headout credentials from its settings in the AgentCalls dashboard, and the agent will use them to work with your tours and bookings.

Which plan includes this integration?

Integrations, including Headout, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Headout.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.