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Let your agent check events and contacts in Evenium while on the phone.

Evenium runs professional events from planning to analysis. With AgentCalls connected to Evenium, your agent can look up upcoming events, answer attendee questions about dates and venues, and find organizer contacts during a call. Callers get accurate event details without waiting for a staff member to check. Your team keeps control of what the agent can read, and you connect Evenium with your own credentials from its settings.

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What your agent can do with Evenium

  • Look up upcoming and past events by name, date or status during a call
  • Answer attendee questions about event dates, times and locations
  • Find organizer contacts and pass the right person to the caller
  • Retrieve filtered contact lists for follow-up after a call
  • Start and end sessions with Evenium securely for each conversation

Evenium exposes 12 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Attendee asks about an upcoming event

  1. Caller

    Hi, I registered for the Harbor Partners summit. Can you tell me when it starts?

  2. Agent

    Of course. The Harbor Partners summit is on Thursday, 14 March, starting at 9:00 a.m. at the Riverside Hall. Would you like the address or the check-in time?

  3. Caller

    Just the check-in time, thanks.

  4. Agent

    Check-in opens at 8:15 a.m. at the main entrance.

Caller needs the organizer contact

  1. Caller

    I'm trying to reach whoever is running the Fall Gala for our catering booking.

  2. Agent

    I can find that. The Fall Gala is organized by Priya Shah. Would you like me to take a message for her, or share her email address?

  3. Caller

    Please share her email.

  4. Agent

    Her email is priya.shah@brightcatering.co. Anything else I can note for her?

Outbound follow-up after an event

  1. Agent

    Hello, this is calling on behalf of Northside Studio. You attended our April workshop last week, and I wanted to check whether you'd like details on the next session.

  2. Caller

    Yes, when is the next one?

  3. Agent

    The next workshop is on 2 May at 6:30 p.m. There are eight seats left. Should I hold one for you?

How to connect Evenium

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Evenium

    From Integrations in the dashboard, choose Evenium and enter the connection details from your Evenium account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Evenium actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. During a call your agent can look up events and contacts in Evenium to answer the caller right away. It can also use the same data for follow-up calls you schedule afterwards.

What do I need to connect Evenium?

You need an Evenium account and its login credentials, which you enter in the Evenium connection settings. Then sign in from your AgentCalls dashboard. Your agent only reads the data you allow.

Which plan includes this integration?

Tool integrations, including Evenium, are included from the Growth plan.

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Put your agent to work with Evenium.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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