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Yandex

Connect Yandex so your phone agent can search businesses, plan routes and answer location questions.

Yandex is a web services provider best known in Russia for search, maps and email. With Yandex connected to AgentCalls, your agent can look up businesses by name, address or tax number during a call, find the right company in a specific region, and plan driving, walking or public transport routes between two points. It can also turn coordinates into a readable address. Connect with one click by signing in to Yandex from your AgentCalls dashboard.

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What your agent can do with Yandex

  • Search for businesses and organizations by name, address or tax number, filtered by region
  • Turn coordinates from a caller into a readable street address using reverse geocoding
  • Plan driving, walking or public transport routes between two points during a call
  • Give callers route options and approximate travel times for their trip
  • Connect in one click from the AgentCalls dashboard, with no setup code

Yandex exposes 21 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks for directions to a supplier

  1. Caller

    Hi, I need to get to the Al Noor Building Supplies warehouse in Dubai Investment Park. Can you help me find it?

  2. Agent

    Of course. I found Al Noor Building Supplies in Dubai Investment Park. Are you starting from Business Bay or somewhere else?

  3. Caller

    Business Bay. I'll be driving.

  4. Agent

    The driving route is about 24 minutes with light traffic. I can text you the route link now if you like.

Looking up a company before a meeting

  1. Caller

    Can you check whether Northgate Print Ltd is registered? I think their tax number is 7725104481.

  2. Agent

    Yes, I found Northgate Print Ltd with that tax number. The registered address is on Industrial Avenue in Moscow.

  3. Caller

    Great, that's the one. Thanks.

  4. Agent

    You're welcome. Would you like me to book you a call with our sales team for Thursday morning?

Following up with a customer about a site visit

  1. Agent

    Hello, this is calling for Greenline Landscaping. We're confirming your site visit at 14 Rosewood Street.

  2. Caller

    Yes, but my crew is coming from the depot on the other side of town. How long will that take?

  3. Agent

    From the Westfield depot by public transport it's about 50 minutes, or 25 minutes by car. Would you like the route sent to your phone?

  4. Caller

    Please do. Thank you.

How to connect Yandex

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Yandex

    From Integrations in the dashboard, choose Yandex and sign in with your account. Connecting takes one click and can be revoked at any time.

  3. 3

    Choose the actions

    In the agent editor, enable the Yandex actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Yandex during the call or after it?

During the call. Your agent can search businesses, generate routes and reverse geocode coordinates while the caller is on the line, then continue the conversation with the answer.

What do I need to connect Yandex?

A Yandex account. Open your AgentCalls dashboard, choose Yandex from the tools list and sign in. The connection takes one click.

Which plan includes Yandex?

Yandex is included from the Growth plan. Starter accounts can see the integration but cannot connect it until they upgrade.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Yandex.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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