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Verifi.Email

Check email addresses and domain security during a call with Verifi.Email.

Verifi.Email checks whether an email address is real, deliverable and safe to use. With Verifi.Email connected to AgentCalls, your agent can confirm a caller's address before it sends a booking confirmation, invoice or quote, so messages reach the right inbox. Your agent can also check the email security setup of a domain, such as SPF, DKIM, DMARC and BIMI, and explain in plain terms what needs fixing. Connect your own Verifi.Email account from its settings to get started.

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What your agent can do with Verifi.Email

  • Confirm a caller's email address is valid before sending a confirmation or invoice
  • Flag disposable or spoofed-looking addresses before they enter your records
  • Check up to 10 addresses in one go, such as a list read out by a caller
  • Review SPF, DKIM, DMARC and BIMI setup for a domain and summarize the gaps

Verifi.Email exposes 3 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Booking confirmation with a checked email

  1. Caller

    Hi, I'd like to book a teeth cleaning next Tuesday. My email is sarah.k@brightsmile-mail.co.

  2. Agent

    Thanks, Sarah. Let me check that address so your confirmation reaches you.

  3. Agent

    It looks valid. I've booked you for Tuesday at 10:30 and sent the confirmation to that address.

Domain security question from an IT contact

  1. Caller

    We're getting complaints that our invoices land in spam. Can you check our domain, harborlogistics.com?

  2. Agent

    I can. Give me a moment to review its email security records.

  3. Agent

    DKIM is set up, but DMARC is missing. Adding a DMARC record with a monitoring policy usually fixes this. I can email the steps to your team.

Rejected address during a quote request

  1. Caller

    Please send the quote to j.mensah@gmial.com.

  2. Agent

    That address failed validation, and the domain doesn't accept mail. Could you spell the email for me again?

  3. Caller

    Sorry, it's j.mensah@gmail.com.

  4. Agent

    Thank you. That one is valid. I've sent the quote to you now.

How to connect Verifi.Email

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Verifi.Email

    From Integrations in the dashboard, choose Verifi.Email and enter the connection details from your Verifi.Email account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Verifi.Email actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does Verifi.Email work during the call or after it?

Both. Your agent can validate an address or check a domain while the caller is on the line, and it can also run checks in follow-up work after the call.

What do I need to connect Verifi.Email?

You need your own Verifi.Email account and its credentials. Enter them in the AgentCalls dashboard under Integrations, then sign in to confirm the connection.

Which plan includes this integration?

Integrations, including Verifi.Email, are included from the Growth plan.

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Put your agent to work with Verifi.Email.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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