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Email

Sender

Add subscribers, check campaign results, and manage lists from your Sender account during calls.

Connect Sender to AgentCalls and your agent can work with your email list while it talks to customers. When a caller asks to be added to your newsletter, your agent creates or updates their subscriber record and places them in the right group. It can look up a subscriber by email to confirm whether someone is already on your list and what details you hold. Callers asking about a recent promotion can hear how a campaign performed. Your agent can also check which custom fields and automation workflows exist, so it captures the right information the first time.

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What your agent can do with Sender

  • Add a caller to your email list or update their details during the call
  • Look up a subscriber by email to confirm status, groups and custom fields
  • Read campaign results and subscriber counts for a specific group
  • Capture custom fields such as company name, job title or birthday
  • Check which automation workflows are active before promising a follow-up

Sender exposes 10 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Newsletter signup on an inbound call

  1. Caller

    Hi, I heard about your spring sale. Can I get on your mailing list?

  2. Agent

    Of course. What email address should I use for you?

  3. Caller

    It's dana.reyes@brightleafmail.com. My name is Dana Reyes.

  4. Agent

    Thanks Dana. I've added you to the newsletter list. You'll get the sale details by email this week.

Checking if a subscriber is already on the list

  1. Caller

    I think I signed up last year but I never got any emails. Can you check?

  2. Agent

    Sure, what email did you use?

  3. Caller

    tom.whitfield@gmail.com

  4. Agent

    I found you, Tom. You're on the customer group and marked as active, so you should be receiving our emails. I've updated your preferred contact to this number.

Outbound follow-up after a trade show

  1. Agent

    Hello, this is calling from Harbor Dental. Am I speaking with Priya?

  2. Caller

    Yes, that's me.

  3. Agent

    You visited our booth at the Gulf Health Expo. Would you like our March offers sent to your inbox?

  4. Caller

    Yes please, send them to priya.nair@clinicpartners.ae.

  5. Agent

    Done. I've added you to the events group and saved your job title as clinic manager. Thanks Priya.

How to connect Sender

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Sender

    From Integrations in the dashboard, choose Sender and enter the connection details from your Sender account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Sender actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. Your agent can add or update subscribers, look up records and read campaign results while the call is live. Changes are saved to your Sender account straight away.

What do I need to connect Sender?

You need a Sender account and its connection details from your Sender settings. Sign in from the AgentCalls dashboard and choose Sender. Your agent then uses only the permissions you grant.

Which plan includes the Sender integration?

Integrations, including Sender, are included from the Growth plan.

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Put your agent to work with Sender.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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