Confirming a new customer's email before booking
- Caller
Hi, I'd like to book a plumbing visit for Thursday. You can send the confirmation to dana.reyes@gmial.com.
- Agent
Thanks, Dana. That address looks like it may have a typo. Did you mean gmail.com?
- Caller
Oh, yes, gmail.com. Sorry about that.
- Agent
No problem. I've checked dana.reyes@gmail.com and it can receive mail. Your visit is booked for Thursday at 10:30 AM.