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Lettr

Connect Lettr to your phone agent. Send emails and update contacts during calls.

Lettr is where many small businesses keep their email templates, contact lists and sending domains. With AgentCalls connected to Lettr, your agent can add a caller to the right audience list, start a double opt-in confirmation, and schedule or cancel an email while the call is still open. Your agent works only with the lists, templates and tools you choose to share. Connect your Lettr account once from the AgentCalls dashboard, and the same contact details your team uses for campaigns are ready for the next call.

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What your agent can do with Lettr

  • Add a caller to an audience list while the call is still open
  • Start a double opt-in confirmation for a new subscriber
  • Create or update contact properties such as name, company and preferred language
  • Schedule a follow-up email, or cancel one that has not started sending yet

Lettr exposes 60 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Newsletter signup on an inbound call

  1. Caller

    Hi, I'd like to get your monthly updates. Can you add me?

  2. Agent

    Of course. What email address should I use for you?

  3. Caller

    It's dana.reyes@brightleafcafe.com.

  4. Agent

    Thanks, Dana. I've added you to the Newsletter list. You'll get a confirmation email shortly, and you'll be subscribed once you click it.

Reschedule a promotional email before it goes out

  1. Caller

    Hi, this is Marcus from Hollis Tire & Auto. Can you check the spring tire promo email?

  2. Agent

    Yes, Marcus. It's scheduled for tomorrow at 9:00 AM. Do you want it to go out at a different time?

  3. Caller

    Please cancel it. We're waiting on the updated prices.

  4. Agent

    Done. The scheduled email is canceled. I'll let your team know it was held, and you can reschedule it when the prices are ready.

Outbound update to a customer list

  1. Agent

    Hello, this is calling from Oakridge Dental on behalf of Dr. Patel. Am I speaking with Priya?

  2. Caller

    Yes, that's me.

  3. Agent

    Great. I'm updating your contact details. Can you confirm you'd like to receive appointment reminders by email?

  4. Caller

    Yes, please. Use priya.nair@mail.com.

  5. Agent

    Thank you, Priya. Your preference is saved, and your next reminder will arrive by email on Thursday.

How to connect Lettr

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Lettr

    From Integrations in the dashboard, choose Lettr and enter the connection details from your Lettr account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Lettr actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent update Lettr during the call or afterward?

During the call. When a caller gives their details or asks for a change, your agent can make the update in Lettr right away and confirm it before the call ends.

What do I need to connect Lettr?

A Lettr account and its credentials from the Lettr settings. Add them in the AgentCalls dashboard under Integrations. You do not need to write any code.

Which plan includes this integration?

Integrations, including Lettr, are included from the Growth plan.

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Put your agent to work with Lettr.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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