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Dynosend

Connect Dynosend to your AgentCalls agent and manage contacts and campaigns by phone.

Connect Dynosend to your AgentCalls agent with your own Dynosend credentials. During a call, your agent can look up contacts, add people to audiences, tag contacts, check the blacklist, and report on campaign results. Callers get answers from your real list, and your records stay up to date without anyone opening the dashboard.

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What your agent can do with Dynosend

  • Look up a contact and confirm which audience they belong to during a call
  • Create a new contact in an audience and add tags such as lead source or service interest
  • Add tags to an existing contact without changing their other tags
  • Check whether an email address is blacklisted before you send a follow-up
  • Report campaign delivery, open and click results when a customer asks

Dynosend exposes 18 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound lead capture

  1. Caller

    Hi, I saw your ad for the spring sale. Can you add me to your mailing list?

  2. Agent

    Of course. What's the best email address to use?

  3. Caller

    It's rachel.moreno@example.com.

  4. Agent

    Thanks, Rachel. I've added you to the Newsletter audience and tagged you as spring sale. You'll get the offer by email shortly.

Checking a customer's subscription

  1. Caller

    I think I stopped getting your emails. Am I still subscribed?

  2. Agent

    I can check that. Which email address are you using?

  3. Caller

    tom.okafor@example.co.uk

  4. Agent

    Your address is on our blacklist, so you won't receive marketing emails. Would you like me to note that you want to hear from us again?

Campaign follow-up

  1. Caller

    Did last week's offer email go out to everyone on the list?

  2. Agent

    Yes. It was delivered to 4,812 contacts, with an open rate of 31 percent and 402 clicks so far.

  3. Caller

    Great, can you send a reminder to the people who didn't open it?

  4. Agent

    I can set that up for you in the dashboard. I'll note the request for your team to confirm on Monday.

How to connect Dynosend

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Dynosend

    From Integrations in the dashboard, choose Dynosend and enter the connection details from your Dynosend account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Dynosend actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does this work during the call or after it?

Both. Your agent can look up and update contacts while the caller is on the line, and it can log tags or requests that are applied straight after the call.

What do I need to connect Dynosend?

You need a Dynosend account and its credentials. Add them in the AgentCalls dashboard under Integrations, then sign in and select the audiences your agent may use.

Can my agent remove someone from the blacklist?

No. Dynosend does not offer a way to remove an address from the blacklist, so your agent can only check the list and add addresses to it. Deleting a contact is permanent and can be enabled only for verified data erasure requests.

Which plan includes this integration?

Dynosend is included from the Growth plan and above.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Dynosend.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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