Client asks about a payment
- Caller
Hi, I'm calling about the invoice for the kitchen repair. Did we already pay the deposit?
- Agent
Let me check. Yes, a deposit of $450 was recorded on March 3rd. The remaining balance of $1,200 is still open.
- Caller
Perfect. Can you note that I'll pay the balance by Friday?
- Agent
Done. I've added a note to the payment record with Friday as the expected date.