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Productivity

Visualping

Connect Visualping so your agent can check monitors and act on page changes by phone.

Visualping watches web pages for visual and text changes. Connect your Visualping account to AgentCalls and your agent can check your workspace during a call. It can look up a monitor, see its recent detected changes, check how many monitoring credits a check will use, and start new monitors for pages you ask it to track. Your agent reads your plan and balance first, so it never launches work your account cannot cover.

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What your agent can do with Visualping

  • Look up a monitor's settings, check history and detected changes while on the phone
  • Tell a caller what changed on a competitor, price or stock page and when it changed
  • Confirm workspace plan limits and remaining credits before starting new checks
  • Create a new monitor for a page the caller asks you to watch, with shared detection settings
  • Estimate credit cost with a preflight check before launching checks on active monitors

Visualping exposes 9 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks what changed on a supplier price page

  1. Caller

    Hi, we were told the wholesale price list changed last week. Can you check?

  2. Agent

    Sure. I'm looking at the Northwind Supply pricing monitor for your Lakeside workspace now.

  3. Agent

    It detected a change on Tuesday at 10:14 AM. Three product prices went up by about four percent.

  4. Caller

    Thanks. Can you send me the details by text?

  5. Agent

    Of course, I'll send the change summary and the page link to your mobile now.

Caller asks to watch a new competitor page

  1. Caller

    We want to track when Harbor Dental changes their booking page.

  2. Agent

    I can set that up. Let me check your plan first. You have enough monitoring credits for one more monitor.

  3. Agent

    I'll create a text-change monitor on their booking page, checked every hour. Do you want alerts sent to this number?

  4. Caller

    Yes, please. Send them to the front desk email as well.

  5. Agent

    Done. The monitor is live and the first check has run. I've added the front desk address to the alerts.

Outbound call about a monitor that stopped

  1. Agent

    Hello, this is calling for Maple Street Bakery about your Visualping monitors. Is now a good time?

  2. Caller

    Sure, what's up?

  3. Agent

    Your menu page monitor has not reported a check since Friday. Your balance has enough credits to restart it.

  4. Caller

    Go ahead and restart it.

  5. Agent

    Restarted. It will run its next check at 3 PM today.

How to connect Visualping

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Visualping

    From Integrations in the dashboard, choose Visualping and enter the connection details from your Visualping account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Visualping actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Visualping during the call or after it?

During the call. Your agent can look up monitors, read recent changes, check credits and create new monitors while the caller is on the line. It can also follow up later with a text or call.

What do I need to connect Visualping?

A Visualping account with the workspace you want to manage. Sign in from your AgentCalls dashboard, enter your Visualping credentials in the tool settings, and choose the workspace.

Which AgentCalls plan includes the Visualping integration?

Integrations, including Visualping, are included from the Growth plan. Visualping monitoring credits are billed by Visualping on your own account.

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Put your agent to work with Visualping.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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