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Connect Vimeo so your agent can check your video account during calls.

Connect Vimeo and your agent can look up your account and your video library while it talks to a caller. It can confirm your account tier, check which channels and groups are public, and pull details on a video or channel a customer asks about. Set it up from the AgentCalls dashboard with your own Vimeo sign-in, and it only reads what your account is allowed to see. Connected tools are included from the Growth plan.

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What your agent can do with Vimeo

  • Look up your Vimeo account, plan, and resource counts while on a call
  • Answer questions about a public channel, group, or category by name or ID
  • Check details on a video or title a caller asks about
  • Work through your Vimeo settings with the caller without leaving the call

Vimeo exposes 50 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

A caller asks about a channel

  1. Caller

    Hi, I saw your product demo videos online. Is there a public channel where I can watch more of them?

  2. Agent

    Yes, we have one. Let me pull it up for you. The channel is called Northline Studio and it has 42 public videos. Would you like me to read you the latest three titles?

  3. Caller

    Yes please, that would help.

  4. Agent

    The latest is Onboarding in Ten Minutes, then Pricing Walkthrough and Setting Up Your First Team. I can text you the channel link now.

Checking an account before a renewal

  1. Caller

    I need to know if our Vimeo plan still covers the team's uploads before we renew.

  2. Agent

    Your account is on the Plus tier and currently holds 118 videos. Your storage is within the plan limit, so you are covered for now.

  3. Caller

    Good. Can you check how many groups we have?

  4. Agent

    You have three groups: Marketing, Sales Training, and Partners. I can send a short summary to your email if you want it for the renewal.

Outbound follow-up on a shared video

  1. Agent

    Hi Maria, this is calling from your team at Brightwave. I am following up on the training video we shared with you last Tuesday.

  2. Caller

    Oh yes, I watched part of it. Is there a version with subtitles?

  3. Agent

    I can check that for you now. The video is Q3 Sales Training, and I can see the English captions are ready. I will send you the link to the captioned version by text after this call.

How to connect Vimeo

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Vimeo

    From Integrations in the dashboard, choose Vimeo and enter the connection details from your Vimeo account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Vimeo actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work during the call or only afterwards?

Both. Your agent can look things up in Vimeo while a caller is on the line, and it can also run follow-up calls that use the same information after a customer request or a scheduled task.

What do I need to connect Vimeo?

You need a Vimeo account and a sign-in with permission to view your account. Connect it from the AgentCalls dashboard using your own Vimeo credentials from the Vimeo settings page. Integrations are included from the Growth plan.

Can the agent change or delete my videos?

Setup starts with read access, so your agent can look up accounts, channels, groups, and titles. It will not change or delete your videos during calls.

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Put your agent to work with Vimeo.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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