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Let your voice agent answer fan and business calls with Twitch context at hand.

Twitch is where your streams, channel and community live. Connect Twitch to AgentCalls and your voice agent can answer callers with accurate channel details, check stream status, and point people to upcoming broadcasts or subscription options. It can also log call requests, such as sponsorship inquiries or collaboration interest, so nothing gets lost. Connection takes one click from your AgentCalls dashboard, and integrations are included from the Growth plan.

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What your agent can do with Twitch

  • Tell callers whether your channel is live right now and what game or topic is on screen
  • Share your schedule and upcoming stream times with callers
  • Explain subscription tiers and how to join your channel community
  • Log sponsorship and collaboration inquiries for you to review later
  • Answer common questions about your channel without you picking up the phone

Twitch exposes 129 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks if the channel is live

  1. Caller

    Hi, is the channel live right now? I wanted to catch the stream tonight.

  2. Agent

    Hi, thanks for calling. Let me check. The channel is offline at the moment, but it's scheduled to start at 8 PM Eastern tonight.

  3. Caller

    Perfect, what's the game going to be?

  4. Agent

    Tonight's stream is planned for ranked matches. I can send you the link to the channel so you get a notification when it goes live.

Sponsorship inquiry

  1. Caller

    Hello, I'm calling from a headset brand. We're interested in sponsoring a few of your streams.

  2. Agent

    Thanks for reaching out. I can log that for the channel owner. What's the best email to reach you, and roughly what kind of sponsorship are you thinking of?

  3. Caller

    It's sales@headsetco.com. We'd like a series of three streams with a product segment.

  4. Agent

    Got it. I've logged your request with the email sales@headsetco.com and the three-stream series. The channel team will reply within two business days.

Subscription question from a fan

  1. Caller

    I'm a big fan and want to support the channel. How do subscriptions work?

  2. Agent

    That's great to hear. There are three subscription tiers. Tier one is the entry level, and higher tiers include extra emotes and perks. Would you like me to walk you through the differences?

  3. Caller

    Yes, please. Which one gets the custom emotes?

  4. Agent

    Custom emotes come with tier two and tier three. Tier two is the most popular choice, and you can subscribe directly from the channel page on Twitch.

How to connect Twitch

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Twitch

    From Integrations in the dashboard, choose Twitch and sign in with your account. Connecting takes one click and can be revoked at any time.

  3. 3

    Choose the actions

    In the agent editor, enable the Twitch actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the Twitch integration work during the call or after it?

It works during the call. Your agent can check channel status, share your schedule, and log requests while the caller is on the line, and it can also record notes after the call ends.

What do I need before I connect Twitch?

You need a Twitch account for the channel you want to represent. Sign in to Twitch from the AgentCalls dashboard, and the connection is complete in one click.

Which plan includes the Twitch integration?

Integrations, including Twitch, are included from the Growth plan.

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Put your agent to work with Twitch.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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