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Turn long links into short TinyURL links during every call.

TinyURL shortens long web addresses into short links that are easy to read and share. With AgentCalls, your agent can create a short link while you are on the phone and read it back to the caller or send it by text. Use it to share a booking page, a menu, a product or a payment link without spelling out a long address. Connect your TinyURL account once from the AgentCalls dashboard, and your agent can use your own domain, aliases, tags and expiry dates when it creates links.

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What your agent can do with Tinyurl

  • Create a short link from a long URL while the caller is on the line
  • Read the short link back or send it by text right after the call
  • Use a custom alias or your own domain so links match your brand
  • Add tags and expiry dates to keep campaign links organized
  • Share booking, menu and payment pages without spelling out long addresses

Tinyurl exposes 2 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound booking page request

  1. Caller

    Hi, can you send me the link to book a haircut? The address you mentioned earlier is really long.

  2. Agent

    Of course. I'll create a short link for you now. It's tinyurl.com slash bookmara. I'm also sending it to your phone by text.

  3. Caller

    Perfect, thanks. I got it.

  4. Agent

    Great. The link works for any open slot this week. Is there anything else I can help with?

Menu link for a restaurant call

  1. Caller

    Do you have your full menu online? I want to check the vegetarian options before I come in tonight.

  2. Agent

    Yes. We have a short link for the menu. It's tinyurl.com slash menu-rosewood. I can text it to you now.

  3. Caller

    Please do. And is the table for four at seven still available?

  4. Agent

    Yes, a table for four at seven is open tonight. Shall I hold it under your name?

Outbound follow-up with a promo link

  1. Agent

    Hello, this is calling from Hadley Dental. Am I speaking with Maria Lopez?

  2. Caller

    Yes, that's me.

  3. Agent

    You're due for a cleaning. We've set up a short link for the spring offer, valid until April 30. I'll text it to you so you can book online.

  4. Caller

    Thanks, send it over. I'll book this week.

How to connect Tinyurl

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Tinyurl

    From Integrations in the dashboard, choose Tinyurl and enter the connection details from your Tinyurl account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Tinyurl actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the short link get created during the call or after?

During the call. Your agent creates the link while you are talking, then reads it back or sends it by text straight away.

What do I need to connect TinyURL?

A TinyURL account and its connection details from the TinyURL settings. Sign in to the AgentCalls dashboard, choose TinyURL and add them. Once connected, your agent can use it on every call.

Which plan includes this integration?

Integrations, including TinyURL, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Tinyurl.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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