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Let your agent answer giveaway and contest questions on every call.

Rafflys runs giveaways and contests for brands that want to grow their audience and reward entrants with automated selection. With AgentCalls connected to your Rafflys account, your phone agent can answer callers who ask about an active giveaway, explain how to enter, and check whether a caller has already entered. Your agent works from your own Rafflys settings, so answers match the contest you are running today. Callers get a quick, accurate reply without waiting for your team to look things up.

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What your agent can do with Rafflys

  • Explain how to enter a currently running Rafflys giveaway or contest
  • Look up whether a caller's entry is already recorded
  • Share the closing date and how winners are selected
  • Send the entry link to the caller by text message when they ask for it

Rafflys exposes 2 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

A caller asks how to enter the giveaway

  1. Caller

    Hi, I saw your Instagram post about the headphone giveaway. How do I enter?

  2. Agent

    Thanks for calling. The giveaway is open until Friday at 6 p.m. To enter, follow the link in the post and fill in the short form. Want me to text you the entry link now?

  3. Caller

    Yes please, send it to this number.

  4. Agent

    Done. You should have it in a moment. Winners are chosen at random after the closing time.

A caller checks if their entry went through

  1. Caller

    I entered the contest on Monday but I never got a confirmation. Did it go through?

  2. Agent

    Let me check. Can you give me the email address you used to enter?

  3. Caller

    It's sara.k@example.com.

  4. Agent

    Your entry is recorded for the weekend draw, Sara. You are all set and you do not need to enter again.

Follow-up call after a draw

  1. Agent

    Hi, this is a call from Maple Coffee about the spring giveaway. Is this Daniel?

  2. Caller

    Yes, this is Daniel.

  3. Agent

    Congratulations, you were selected as a winner. We would like to confirm your prize delivery address. Is now a good time?

  4. Caller

    Sure, I can do it now.

How to connect Rafflys

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Rafflys

    From Integrations in the dashboard, choose Rafflys and enter the connection details from your Rafflys account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Rafflys actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work during the call or after it?

Your agent works during the call. It can look up entries, explain the current giveaway and send the entry link while the caller is still on the line.

What do I need to connect Rafflys?

You need an account with Rafflys. Enter your Rafflys credentials from its settings in the AgentCalls dashboard, then choose which giveaways the agent can see.

Which plan includes the Rafflys integration?

Integrations, including Rafflys, are included from the Growth plan.

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Put your agent to work with Rafflys.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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