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Let your phone agent create, find and update QuintaDB records while you talk.

QuintaDB is a no-code database and app builder for forms, records and reports. With AgentCalls connected to QuintaDB, your agent can look up records, add new entries from a caller's details, and check what's already on file during a call. Connect your QuintaDB account from its settings, choose the databases your agent may use, and your agent works within those limits. Records are only ever deleted when you name them explicitly.

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What your agent can do with QuintaDB

  • Look up a record by ID or list records from a form during the call
  • Create new records in a QuintaDB form from details the caller gives
  • Create several records at once, with a result returned for each one
  • Check which forms and fields exist before the agent writes to them
  • Limit the agent to the specific databases you choose

QuintaDB exposes 12 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound lookup for a service request

  1. Caller

    Hi, I'm calling about my service request. The reference is 4471.

  2. Agent

    Thanks for holding. Let me check that for you. Request 4471 for Dana Whitfield is marked scheduled for Thursday between 10 and noon.

  3. Caller

    Perfect, can you add a note that I need the technician to use the side entrance?

  4. Agent

    Done. I've added that note to the request. The technician will see it before Thursday.

New client intake on a call

  1. Caller

    I'd like to get a quote for kitchen cabinet repairs.

  2. Agent

    Happy to help. What's your name and the best number to reach you?

  3. Caller

    It's Omar Haddad, 555 0142 7788.

  4. Agent

    Thanks, Omar. I've added you as a new lead with a note about cabinet repairs. Someone from the team will call you by tomorrow afternoon.

Batch import after a trade show

  1. Agent

    Hello, this is the follow-up call from Northline Supplies. You visited our booth last week. Is now a good time for two minutes?

  2. Caller

    Sure, go ahead.

  3. Agent

    I've got your interest in bulk fasteners noted. I've also logged the two colleagues you mentioned, Priya Nair and Tom Ellis, so we can send them the catalogue.

  4. Caller

    Great, thanks.

How to connect QuintaDB

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect QuintaDB

    From Integrations in the dashboard, choose QuintaDB and enter the connection details from your QuintaDB account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the QuintaDB actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use QuintaDB during the call or after it?

Both. Your agent can look up and create records while the call is live, and it can also log a call summary to QuintaDB once the call ends.

What do I need to connect QuintaDB?

A QuintaDB account. Copy the connection details from QuintaDB's settings, then sign in to the AgentCalls dashboard and add them under Tools. You choose which databases the agent can access.

Which plan includes this integration?

Tool integrations, including QuintaDB, are included from the Growth plan.

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Put your agent to work with QuintaDB.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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