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Connect Proofly so your agent can check campaigns and recent activity during a call.

Proofly shows live notifications of customer activity on your website to build trust and lift conversions. With the Proofly integration, your AgentCalls agent can read your campaigns, check recent activity logs and confirm account details while it is on the phone. When a caller asks what has been happening on your site or which offers are running, your agent can answer from your own Proofly data. The integration connects with your own Proofly credentials from the tool's settings, and it is included from the Growth plan.

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What your agent can do with Proofly

  • List your active Proofly campaigns so callers hear current offers and social proof messages
  • Retrieve recent activity logs to answer questions about recent purchases or sign-ups
  • Confirm the connected Proofly account details before the agent discusses your setup
  • Give callers accurate, up-to-date information about your site's social proof during the call

Proofly exposes 3 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about current offers

  1. Caller

    Hi, I saw a popup on your site about a discount. Is that still running?

  2. Agent

    Let me check. Yes, the spring bundle campaign is live and runs until the 30th of April. Would you like me to send you the link?

  3. Caller

    Yes please, send it to my email.

  4. Agent

    Done. You should have it in your inbox within a few minutes.

Caller checks recent customer activity

  1. Caller

    Can you tell me how many people bought the blue running shoes this week?

  2. Agent

    Sure. Our activity log shows 23 purchases of the blue running shoes since Monday, with the most sales on Wednesday.

  3. Caller

    That's good to know. I'll place my order today then.

  4. Agent

    Great. I can help you check out now or book a call with our team if you prefer.

Follow-up call about a campaign

  1. Agent

    Hello, this is Sarah from Harbor Coffee. I'm calling about your holiday notification campaign, which is paused right now. Would you like it reactivated?

  2. Caller

    Oh, I thought that was finished. Yes, turn it back on for the weekend.

  3. Agent

    Understood. I have noted that the weekend campaign should resume on Friday at 9 AM. Thank you for your time.

How to connect Proofly

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Proofly

    From Integrations in the dashboard, choose Proofly and enter the connection details from your Proofly account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Proofly actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Proofly during the call or after it?

Your agent can check Proofly during the call. It reads campaigns and activity logs in real time so callers hear current information, not old data.

What do I need to connect Proofly?

You need a Proofly account and your own credentials from the Proofly settings. Sign in from the AgentCalls dashboard and enter them to connect the tool.

Which plan includes the Proofly integration?

Integrations, including Proofly, are included from the Growth plan.

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Put your agent to work with Proofly.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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