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Let your agent check posts, accounts and media in OnlySocial during a call.

Connect OnlySocial to AgentCalls and your agent can look up what is scheduled, which social accounts are connected and whether they are still authorized, and find the right media file or tag while it talks to a customer. Your agent can also create or remove tags to keep your workspace organized after a call. It works with the account and credentials you already use in OnlySocial, so your team stays in control of what gets published.

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What your agent can do with OnlySocial

  • Check whether a post is scheduled, published or still a draft, and read its accounts and content
  • List your connected social accounts and flag any that need re-authorization
  • Find a media file or tag in your workspace so your team can use it for the next post
  • Create or delete a color-coded tag to label a campaign or customer request

OnlySocial exposes 10 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

A customer asks about a scheduled post

  1. Caller

    Hi, I was told our spring sale post would go out on Instagram today. Did it get scheduled?

  2. Agent

    Let me check that for you. Can you tell me the name of the sale or roughly when it was planned?

  3. Caller

    It was called Spring Sale 20 percent off, planned for this afternoon.

  4. Agent

    Found it. It is scheduled for 3:30 PM today on Instagram and Facebook. The Instagram account is connected and authorized, so it will go out on time.

An account needs attention before a launch

  1. Caller

    We are launching a new product tomorrow morning. Are all our social accounts working?

  2. Agent

    I can check that. One moment, please.

  3. Agent

    Four accounts are connected and active. The LinkedIn page for Northside Bakery needs to be authorized again. Would you like me to note that for your team?

  4. Caller

    Yes, please. Let them know it has to be done before 9 AM.

Organizing a campaign from a call

  1. Caller

    Can you set up a tag for the summer menu campaign? We want it in green.

  2. Agent

    Sure. I have created a green tag called Summer Menu 2025 in your OnlySocial workspace. Your team can now add it to posts.

  3. Caller

    Great, and find me the photo of the iced coffee so we can use it.

  4. Agent

    I found it. The file is named iced-coffee-hero and is ready to select for your next post.

How to connect OnlySocial

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect OnlySocial

    From Integrations in the dashboard, choose OnlySocial and enter the connection details from your OnlySocial account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the OnlySocial actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Marketing & social integrations

Questions, answered.

Does it work during the call or after it?

Both. Your agent can look up posts, accounts, media and tags while you are on the phone, and it can create or delete tags during the call.

What do I need to connect OnlySocial?

An OnlySocial account with access to the workspace you want to use. Enter your workspace credentials from the OnlySocial settings in the AgentCalls dashboard. Integrations are included from the Growth plan.

Can the agent publish posts or delete them?

This integration reads posts, accounts and media, and it can create and delete tags. It does not publish or remove social posts.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with OnlySocial.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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