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Create and track short links for your business, right from your phone calls.

LinkTwin lets your business create shortened deep links, check how they perform, and manage the domains, collections and QR codes behind them. With your agent connected to LinkTwin, a caller can ask for a fresh link to your booking page or menu, and your agent can create it on the spot and read it back. Your team can also check click totals and recent activity by phone, without opening a dashboard. Connect your LinkTwin account once from the AgentCalls dashboard and your agent can use these tools during calls.

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What your agent can do with LinkTwin

  • Create a short link to your booking page, menu or offer while on the call and read it back to the caller
  • Look up a link's destination and click totals when a customer asks whether a campaign link is working
  • Check how many clicks a link got today or this week, with a breakdown by device and location
  • Find the right short domain or collection for a new link before creating it
  • Check your LinkTwin plan and limits before creating new links

LinkTwin exposes 10 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks for a link to book online

  1. Caller

    Hi, I missed your call earlier. Can you send me the link to book a haircut online?

  2. Agent

    Of course. I'll create a short link to our booking page now. Give me a moment.

  3. Agent

    Done. The link is linktwin dot ly slash bookmara dash cut. Shall I text it to the number you're calling from?

  4. Caller

    Yes, please. Thanks.

Marketing manager checks a campaign link

  1. Caller

    Can you tell me how many people clicked the spring sale link this week?

  2. Agent

    Sure. The spring sale link has 412 clicks this week, and 287 of them were unique visitors.

  3. Agent

    Most clicks came from mobile devices, about 70 percent, with the largest group in Dubai and Abu Dhabi.

  4. Caller

    Good. Can you check the plan limits too before we make two more links?

  5. Agent

    Your Growth plan allows unlimited links this month, with 80 percent of your analytics retention used. You're clear to create them.

Retiring an old promotion link

  1. Caller

    The winter promo ended. Please remove that link permanently so nobody can use it.

  2. Agent

    I can permanently delete the winter promo link. This can't be undone, and anyone who opens it will get an error. Do you want me to continue?

  3. Caller

    Yes, delete it.

  4. Agent

    The winter promo link has been permanently deleted. Anything else you'd like me to take care of today?

How to connect LinkTwin

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect LinkTwin

    From Integrations in the dashboard, choose LinkTwin and enter the connection details from your LinkTwin account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the LinkTwin actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Marketing & social integrations

Questions, answered.

Does the agent work with LinkTwin during the call or after it?

Both. During a call your agent can create links, look up link details and check click totals as the conversation goes. It can also run actions after a call, such as sending a follow-up with a new link.

What do I need to connect LinkTwin?

You need an active LinkTwin account. Copy your credentials from the LinkTwin settings and enter them in the AgentCalls dashboard. Your agent can then use LinkTwin tools on your number.

Which AgentCalls plan includes LinkTwin?

Tool integrations, including LinkTwin, are included from the Growth plan. Free accounts on LinkTwin can only shorten approved destinations, and branded domains are not available.

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Put your agent to work with LinkTwin.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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