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Let your AgentCalls agent look up and create L2S short links during a call.

Connect your L2S account and your AgentCalls agent can work with your short links while it talks to customers. It can shorten a long URL and send the short link to a caller by text, find the details of a link a customer mentions, and check the links your team has already created. Your agent reads from your own L2S account, so every link it creates stays under your team's workspace. Useful for businesses that share offers, booking pages or menus by phone and want the right link in the customer's hands before the call ends.

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What your agent can do with L2s

  • Shorten a long URL during a call and text the link to the caller
  • Look up the details and click data of a short link a customer mentions
  • List your existing short links so the agent can find the right one quickly
  • Check your L2S account settings and preferences before taking an action

L2s exposes 4 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Sending a booking link after a call

  1. Caller

    Hi, I called earlier about a haircut on Saturday. Can you send me the booking page again?

  2. Agent

    Of course. I'll send you the short link now. Can I get the mobile number you'd like it sent to?

  3. Caller

    It's 555 0142.

  4. Agent

    Done. The link is on its way to 555 0142. It'll take you straight to Saturday's open slots.

Finding a link a customer mentions

  1. Caller

    The menu link you sent last month isn't working for me. What's the current one?

  2. Agent

    Let me check. Can you tell me the short code at the end of the link, or the name of the menu?

  3. Caller

    It was the Spring Menu.

  4. Agent

    I found it. The Spring Menu link is live and was clicked 84 times this month. I'll text you the current address now.

Following up on a promotion

  1. Agent

    Hi Maya, this is Northside Dental calling about the cleaning offer we talked about. Are you still interested in booking this month?

  2. Caller

    Yes, but I'd like to see the price before I commit.

  3. Agent

    No problem. I'm sending you a short link to the offer page with full pricing. Would you like it by text or email?

  4. Caller

    Text is fine.

  5. Agent

    Sent. Let me know if you'd like me to hold a slot for Thursday while you look.

How to connect L2s

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect L2s

    From Integrations in the dashboard, choose L2s and enter the connection details from your L2s account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the L2s actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Marketing & social integrations

Questions, answered.

Does the integration work during the call or after it?

Both. Your agent can shorten links, look up details and send links while the call is in progress. It can also use the same actions in follow-up calls.

What do I need to connect L2S?

An L2S account and your own credentials, which you enter in the L2S settings. Then connect the tool from the AgentCalls dashboard. Once connected, your agent works with the links in your account.

Which plan includes L2S?

Integrations, including L2S, are included from the Growth plan.

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Put your agent to work with L2s.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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