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Let your AgentCalls voice agent work with your Seven.io contacts, SMS and balance during calls.

Seven.io is a communications platform for SMS, voice and contact management. When you connect it to AgentCalls, your voice agent can look up contacts and contact groups while on the phone, add new callers to your contact list with the details they give, and remove a contact when you ask it to. It can also check your account balance and SMS pricing before a call, so you know what a campaign will cost. Connect your Seven.io account once from your AgentCalls dashboard, and the agent uses only the actions you allow.

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What your agent can do with Seven.io

  • Look up a caller in your Seven.io contacts and read back their group and notes
  • Create a new contact with name, address, phone and group while the call is in progress
  • Check available credit and SMS pricing for a destination country before sending a campaign
  • Validate and normalize a caller's phone number so it is stored in a clean format

Seven.io exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

New customer joins a contact group

  1. Caller

    Hi, I'd like to be on your monthly offers list. My name is Priya Shah and my number is 07700 900412.

  2. Agent

    Thanks, Priya. I'll add you to the offers group now. Is there a postcode I should save with your details?

  3. Caller

    Yes, it's SW1A 2AA.

  4. Agent

    You're added to the offers group, Priya. You'll get the next update by text.

Caller asks about their saved details

  1. Caller

    Can you check which group I'm in? I think my number is 0503 555 1820.

  2. Agent

    Let me look that up. I see a contact named Omar Haddad in the Returning Clients group, with a note that you prefer morning appointments.

  3. Caller

    That's right. Can you confirm it's still active?

  4. Agent

    Yes, your record is active. Would you like me to update your preferred time?

Pre-campaign cost check

  1. Caller

    We're planning a text reminder to customers in Germany next week. What would that cost us?

  2. Agent

    Your current SMS price for Germany is listed in your Seven.io pricing. Your available balance is 84.50 euros, which covers a campaign to about 2,000 contacts at this rate.

  3. Caller

    Good, I'll confirm the list with my team.

  4. Agent

    I'll note that you're planning the campaign for next week. Anything else you need before you decide?

How to connect Seven.io

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Seven.io

    From Integrations in the dashboard, choose Seven.io and enter the connection details from your Seven.io account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Seven.io actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the integration work during the call or after it?

Both. During a call your agent can look up and add contacts, and check balance or pricing. You can also review contact changes afterward in your Seven.io account.

What do I need to connect Seven.io?

You need a Seven.io account and its connection credentials from the Seven.io settings. Sign in to your AgentCalls dashboard, open Integrations, and add Seven.io.

Which plan includes this integration?

Integrations are included from the Growth plan. Seven.io contact and balance actions are available on that plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Seven.io.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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