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Give your phone agent live location lookups with Radar.

Connect Radar to your AgentCalls agent and it can work with addresses and places while it is on the phone. Your agent can turn a spoken address into coordinates, suggest the right place when a caller says only part of a name, and check which geofence or region a location falls in. For delivery, field service and visit-based businesses, that means fewer wrong addresses and faster answers. Connect your Radar account from the tools settings in your AgentCalls dashboard, and your agent can start using these actions on your next call.

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What your agent can do with Radar

  • Turn a spoken street address into exact latitude and longitude with Forward Geocode
  • Suggest the right address or place from a partial name using Autocomplete Address or Place
  • Check which geofence, place and region a caller's location falls within using Get Context for Location
  • Look up or remove a geofence by its ID or tag using Get Geofence and Delete Geofence
  • Start or delete a trip for tracking a job or delivery using Create Trip and Delete Trip

Radar exposes 37 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Confirming a delivery address

  1. Caller

    Hi, I need a delivery to 42 Elm Street, Hoboken, but I'm not sure of the zip code.

  2. Agent

    No problem. I found 42 Elm Street in Hoboken, New Jersey, 07030. Is that the right one?

  3. Caller

    Yes, that's it. Can you send the driver today?

  4. Agent

    Yes. The address is in our delivery zone, so I've booked the driver for this afternoon between 2 and 4.

Finding the nearest branch

  1. Caller

    Do you have a location on Harbor Road? I think it's called Harbor Plumbing.

  2. Agent

    I found Harbor Plumbing Supply on Harbor Road in Portsmouth. It's about 1.2 miles from the city center.

  3. Caller

    Perfect, is it open now?

  4. Agent

    It opens at 8 in the morning and closes at 6 this evening, so it's open until 6 today.

Following up on a job visit

  1. Agent

    Hello Maria, this is calling from Coastal Heating. Your technician, Dan, is on the way to 118 Pine Avenue, Brighton.

  2. Caller

    Oh good. How far away is he now?

  3. Agent

    He is about 15 minutes away and I have started tracking the visit for you. I'll call again when he arrives.

  4. Caller

    Thanks, that helps a lot.

How to connect Radar

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Radar

    From Integrations in the dashboard, choose Radar and enter the connection details from your Radar account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Radar actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does Radar work during the call or after it?

Your agent uses Radar during the call. It can look up addresses, places and geofences while you are talking, so the caller gets an answer straight away.

What do I need to connect Radar?

You need a Radar account. Sign in to the tools settings in your AgentCalls dashboard, enter the credentials from your Radar settings, and save. You do not need to change anything in your phone setup.

Which plan includes Radar?

Radar is included from the Growth plan. Integrations are not available on the Starter plan.

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Put your agent to work with Radar.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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