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Connect Missive so your agent can reach your team and keep conversations moving.

Your agent can answer calls for your business and work inside Missive while it does. It can send a message into the right conversation, create a draft for a team member to review, and look up teams and members so the right person is contacted. Use webhooks to alert your team when something needs attention. Connect your Missive account once from the AgentCalls dashboard and your agent can act on it during calls.

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What your agent can do with Missive

  • Send a message into an existing Missive conversation during or after a call
  • Save a draft email, SMS, or WhatsApp reply for a team member to review and send
  • Look up teams and team members to route a caller to the right person
  • Create a webhook so your team is notified when a call needs follow-up

Missive exposes 40 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Route a caller to the right team

  1. Caller

    Hi, I need to speak with someone about a delayed shipment on order 4821.

  2. Agent

    Of course. Let me find the operations team. Can I get your name and best callback number?

  3. Caller

    It's Dana Morales, 555-0142.

  4. Agent

    Thanks, Dana. I've sent your request to the operations team in Missive with your order number, and someone will call you back within the hour.

Confirm a booking and save a follow-up draft

  1. Caller

    I'd like to book a fitting for Saturday morning, if you have anything open.

  2. Agent

    We have 10:30 or 11:15 on Saturday. Which works better?

  3. Caller

    10:30 is good.

  4. Agent

    Booked for 10:30 Saturday. I've also saved a confirmation email draft in Missive for Priya on the front desk to review before it goes out.

Outbound follow-up after a missed call

  1. Agent

    Hello, this is calling from Brightside Dental. We tried to reach you earlier about your cleaning appointment on Tuesday.

  2. Caller

    Oh, yes. I was in a meeting. Can you move it to Thursday?

  3. Agent

    Certainly. Thursday at 2:00 PM is open. I've posted the change to the front desk conversation in Missive so the team sees it straight away.

How to connect Missive

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Missive

    From Integrations in the dashboard, choose Missive and enter the connection details from your Missive account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Missive actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the integration work during the call or after it?

Both. Your agent can send messages and look up teams while a call is live, and it can also post follow-ups after the call ends.

What do I need to connect Missive?

You need a Missive account. Sign in to the AgentCalls dashboard, open Integrations, and connect Missive using your own credentials from the Missive settings.

Which plan includes the Missive integration?

Integrations are included from the Growth plan. Missive is available on that plan and above.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Missive.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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