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Connect DialMyCalls to your AgentCalls voice agent. Send and manage notifications from the call.

DialMyCalls sends voice and text messages to your contacts. Once you connect it, your agent can add contacts and groups, and manage your caller IDs and recordings during a call. A customer asks to be added to your reminder list, and the agent adds them with their name and number. The contact is saved and ready for your next message. Connect your DialMyCalls account from the AgentCalls dashboard using your own credentials from DialMyCalls settings.

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What your agent can do with Dialmycalls

  • Add new contacts with name, phone and email while the caller is on the line
  • Create contact groups so messages reach the right people
  • Remove outdated contacts or groups after you confirm the details
  • Add or remove access sub-accounts so team members can dial
  • Delete caller IDs and custom recordings that are no longer in use

Dialmycalls exposes 25 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Joining the appointment reminder list

  1. Caller

    Hi, I'd like to get text and voice reminders before my appointments. Can you add me?

  2. Agent

    Of course. What name should I put on the reminder list?

  3. Caller

    Laura Mendes.

  4. Agent

    Thanks, Laura. I've added you with this number. Would you like to join the Appointments group as well?

  5. Caller

    Yes, please.

  6. Agent

    Done. You'll get your next reminder from us.

Removing an old contact

  1. Caller

    Please take my brother Tom off the promotions list. He's moved and doesn't want the calls.

  2. Agent

    I can do that. Can you confirm the phone number on his record?

  3. Caller

    It's 0161 555 0198.

  4. Agent

    Found it. I've removed Tom Reyes from the promotions list. He won't receive further messages from that group.

Cleaning up a closed group

  1. Caller

    We closed the Saturday workshop group. Can you delete it so we stop messaging them?

  2. Agent

    Sure. Just to confirm, you want to delete the Saturday Workshop group and its contacts' group membership, not the contacts themselves?

  3. Caller

    Yes, only the group.

  4. Agent

    Deleted. The contacts are still saved, and the group is gone from your list.

How to connect Dialmycalls

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Dialmycalls

    From Integrations in the dashboard, choose Dialmycalls and enter the connection details from your Dialmycalls account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Dialmycalls actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does DialMyCalls work during the call or after it?

Both. Your agent can act during the call, such as adding a contact the caller gives you. It can also run actions after the call ends.

What do I need to connect DialMyCalls?

You need an active DialMyCalls account. Enter your own credentials from the DialMyCalls settings in the AgentCalls dashboard under Integrations.

Which plan includes this integration?

Integrations are included from the Growth plan. Each plan includes access to 1,500+ tools, including DialMyCalls.

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Put your agent to work with Dialmycalls.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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