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Connect Crowdin to your phone agent for translation updates and project lookups.

Connect Crowdin in one click from the AgentCalls dashboard. Your agent can then check project status, look up translation progress, and answer questions from your team or clients while on the line. It can also take simple actions during a call, such as adding a label to strings or opening a new branch for an upcoming release. Callers get accurate answers without waiting for someone to check the dashboard.

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What your agent can do with Crowdin

  • Check translation progress and project status during a call
  • Look up a project or branch and report its current state
  • Create a new branch when a release or feature needs its own translations
  • Add labels to strings so content can be grouped for a sprint
  • Trigger outbound updates to a translator or client after a milestone

Crowdin exposes 232 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Client asks about translation progress

  1. Caller

    Hi, I'm calling about the Spanish version of our onboarding app. Is it finished yet?

  2. Agent

    Let me check that for you. The Spanish translation for the onboarding project is at 87 percent, with 42 strings still waiting for review.

  3. Caller

    Okay, when do you expect it to be done?

  4. Agent

    Based on the current pace, the remaining review should finish by Thursday afternoon. I can send you an update when it's complete.

Starting a new release branch

  1. Caller

    We're starting the 3.2 release next week. Can you set up a branch for the new translations?

  2. Agent

    Sure. What should I name the branch?

  3. Caller

    Call it release-3.2.

  4. Agent

    Done. The release-3.2 branch is created in the mobile app project. Your translators can start working on it right away.

Tagging strings for a sprint

  1. Caller

    Please tag the new checkout strings as sprint-5 so the team can find them.

  2. Agent

    I've created the sprint-5 label and assigned it to 36 checkout strings in the web store project.

  3. Caller

    Perfect, thanks. Can you let Maria know?

  4. Agent

    Of course. I'll send Maria a message that the sprint-5 strings are ready for translation.

How to connect Crowdin

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Crowdin

    From Integrations in the dashboard, choose Crowdin and sign in with your account. Connecting takes one click and can be revoked at any time.

  3. 3

    Choose the actions

    In the agent editor, enable the Crowdin actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after?

Both. Your agent can look up project status and take simple actions while the caller is on the line, and it can also send follow-up messages after the call ends.

What do I need to connect Crowdin?

You need a Crowdin account with access to the projects you want the agent to use. Sign in to Crowdin from the AgentCalls dashboard, and the connection is made with one click.

Which plan includes this integration?

Integrations, including Crowdin, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Crowdin.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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