Let your agent check Chatwork rooms, tasks and files while it talks to your team.

Connect Chatwork and your agent can work with your team's rooms during a call. It can look up rooms and members, check your unread messages and open tasks, find recent messages, and fetch shared files. It can also post a file to a room with a short note. Use it to answer questions like what changed in a project room, or to send a client document to the right team while you're on the phone.

What your agent can do with Chatwork

  • Look up your chat rooms and the members in each room
  • Check unread messages, mentions and open tasks for your account
  • Find recent messages in a room and summarize what was said
  • Retrieve a shared file's details and upload a file to a room with a note

Chatwork exposes 30 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Checking on a project room

  1. Caller

    Hi, is the Harbor Street renovation room still active? I want to know if the electrician replied.

  2. Agent

    Yes, the Harbor Street room has a message from Ben Ortiz from this morning. He says the electrician will arrive Thursday at 9:30 AM.

  3. Caller

    Great, thanks. Can you let the crew know I'll call them at noon?

  4. Agent

    Done. I've posted that in the room for you.

Checking open tasks before a call

  1. Caller

    Do I have any open tasks in Chatwork that are overdue?

  2. Agent

    You have two open tasks due today and one overdue from last Friday, the revised supplier quote for Ms. Lee.

  3. Caller

    Please send that quote to the purchasing room.

  4. Agent

    I've uploaded the quote file to the purchasing room with a note that it's the revised version.

Following up with the team

  1. Agent

    Hi Sarah, this is Alex from Northgate Dental. I'm calling about the invoice you shared in the billing room.

  2. Caller

    Oh yes, I haven't had a chance to look at it yet.

  3. Agent

    No problem. Can I confirm the total is 1,240 dollars and the due date is the 28th?

  4. Caller

    That's right. I'll review it tomorrow.

How to connect Chatwork

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Chatwork

    From Integrations in the dashboard, choose Chatwork and enter the connection details from your Chatwork account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Chatwork actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does it work during the call or after?

Both. Your agent can look up rooms, tasks and messages while you are on the call, and it can post a file or note to a room during the call.

What do I need to connect Chatwork?

You need a Chatwork account and its API token from the Chatwork settings. Then sign in to your AgentCalls dashboard and add Chatwork under Tools.

Which plan includes this integration?

Chatwork is included from the Growth plan and above.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Chatwork.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.